Referral Phone Script
Hello Ms. Jones?
Homeowner- Yes this is me.
Hi, this is ‘john” with the greatest carpet cleaning ever, we had an appointment at your home in March to clean the carpets in the living room.
I wanted to personally call and thank you for the review you left for us on Facebook. We have an exclusive offer for you that gives $50 CASH BACK for any friends or family members you recommend to us.
Do you know anyone that can take advantage of a service like ours?
Oh OK, well I can mail/email a coupons/special offers/b cards that you can share and after we set up any appointment will send you a VISA gift card for $50.
How does that sound?